Acenet's Data Center is directly connected to our support facility which is staffed 24 hours a day, 365 days a year. No matter what time it is, our expertise is always on hand. Our Technicians average a typical response time of 15 minutes. Fast, friendly, experienced support, what more could you ask for?
Using Cisco exclusively for all of our routing/switching solutions, Acenet's facility utilizes multi-gigabit connectivity to the following backbone providers:
» Global Crossing
With redundant 22-ton Liebert HVAC systems and multiple backbone providers, you can rest comfortably in the stability and integrity of our power and network infrastructure. Acenet also employs full UPS and diesel powered generator backup systems, allowing the Data Center to operate unabated for several days in case of primary power loss.
Acenet's support facility is fully secured using advanced key card authentication systems and is staffed 24/7 by our Premier Support Staff. Security cameras monitor every square inch of our Datacenter around the clock.